Loan Servicing

Columbia National Real Estate Finance has one of the premier Loan Administration departments in the country. Freddie Mac's Multifamily Division recently recognized Columbia National as one of their Five Best Loan Administrators nationally.

Our servicing portfolio is approximately $6 billion, and is comprised of loans for over 20 different investors. We are experienced at administering loans for life insurance companies and pension funds, as well as for securitizations by mortgage conduits in accordance with CMBS standards and HUD.

We have a full-service loan administration department to take care of payment processing, escrows and reserves, property inspections, financial analysis, and lease reviews. When necessary, we also handle collections, workouts and restructures.

The experience and stability of our loan administration personnel is the envy of the industry. Our staff members have an average tenure with Columbia National of 20 years.

If you would like more information about Loan Administration please contact us via e-mail at info@cnref.com

LOAN ADMINISTRATION OFFICE
10270 Old Columbia Rd, Suite 600 – Columbia, MD 21046
Fax: (410) 290 – 6774

ROBERT D. DUSTIN
*Managing Director*
(410) 290 – 5310

Debra L. Kendall
Senior Commercial Investor Accountant
(410) 290 – 5306

Stephen Hawker
Portfolio Manager / Vice President
(410) 290 – 5313

Betty Lanzer
Asst. Secretary/Admin. Asst. (UCC’s)
(410) 290 – 5304

Diana Fries
Sr. Commercial Administrator (New Loan Setup)
(410) 290 – 5316

Nancy Riedel
Supervisor / Vice President
(410) 290 – 5308

Tonda J. Cissel
Senior Insurance Administrator
(410) 290 – 5315

Cara Jones
Sr. Mortgage Administrator (Payment Processing)
(410) 290 – 5305

Gail Shank
Vice President
(410) 290 – 5309

Robert Estes
Portfolio Analyst
(410) 290-5311

Alan Waple
Manager (Inspections)
(410) 290 – 5303

“Columbia National jumped in the trenches and made sure the loan closed in a timely, streamlined fashion.”
– J. Joseph Credit, Nottingham Properties, Inc.

Locations

Origination
Baltimore Office
100 East Pratt Street, Suite 2540
Baltimore, MD 21202
410-837-4000

Washington Office
1667 K Street, N.W., Suite 510
Washington, DC 20006
202-872-0737
Loan Servicing
Columbia Office
10270 Old Columbia Road, Suite 600 Columbia, MD 21046
410-381-2400